FAQ
Frequently Asked Questions
General Questions
What services do you offer?
We provide a comprehensive range of business support services, including bookkeeping, payroll, customer billing and vendor payment management, budgeting, and business consultation.
What industries do you serve?
We work with businesses across all industries, including construction and manufacturing, retail, cannabis, service-based businesses, and more.
Are your services tailored to small businesses?
Absolutely! We specialize in supporting small and medium-sized businesses by offering customized solutions to meet their unique needs.
Bookkeeping Services
What does your bookkeeping services include?
We will provide monthly bank reconciliations for all your bank accounts and credit cards and monthly financial statements, giving you clarity on where your business income and expenses stand. We will also prepare and submit 1099’s for any eligible payments you made over the course of the year. Everything we prepare for you will be available for you to review in your customer portal.
How often do you update my books?
We will update your books on a monthly basis. The sooner you can send us your statements, the sooner we will update your books.
How do I send my statements?
Your customer portal will allow you to securely upload statements to your dedicated accountant.
Payroll Services
What is included in your payroll services?
We will perform direct deposit payroll runs, at the pay frequency you determine. We will prepare and file quarterly federal, state, and local payroll tax returns. And prepare and file W-2 forms. All returns, forms, and reports will be made available to you in your customer portal.
Can you handle payroll for businesses with remote employees or locations across multiple states?
Yes, we can manage payroll for businesses with employees across multiple states and locations and comply with all state and local regulations.
How do I send you employee information?
All W4 forms, employee information, and payroll details can be submitted securely to us on your customer portal.
Back Office Support Services
What does your back office support services entail?
We will help you manage your customer billing by sending out your approved invoices to your customers and matching incoming payments to the correct outstanding invoices. We will also manage the invoices you receive from vendors and schedule payments to vendors with your approval. In accounting terms these services are known as accounts receivable and accounts payable.
Budgeting
How do you assist with budgeting?
We analyze your financial data to create fixed or variable budgets. Over time we will track actual income and expenses to the budgeted income and expenses.
Do you offer financial forecasting?
Yes, we provide financial forecasting based on your data to help you anticipate future trends and plan for long-term success.
Business Consultation
What is business consultation, and how can it benefit my company?
Business consultation involves working with us to identify challenges, establish best practices, develop strategies for growth and success. We provide tailored advice to address your unique situation. Whether you are a start-up or have been operating for many years, we offer insights to help your business succeed.
Security
Do you outsource any of your services?
No, all of our work is performed in-house by U.S. based accountants.
Is my financial data secure with you?
Your financial data is secure with eCloud Accountant. We use industry-standard encryption and security measures to protect your information and ensure its confidentiality.
Getting Started
How do I get started with your services?
Schedule a call with us! On the call we will understand your needs and your business to tailor a solution that best serves you.
